About Get 2020

2020Onsite Pty Ltd T/A Get 2020 (ABN 15 628 841 378) was started in Sydney in 2019 with big ambitions to help our customers spend more precious time with our loved ones and save money on your favourite contact lenses by challenging the status quo of the Australian optical market: to offer top notch contact lenses at low prices and great convenience for our customers with busy lives.

We are a team of medical doctors, optometrists, designers and software engineers with a high moral compass and passion of making sure our customers live the best life possible, which starts with having great eyesight.

It all started in the eye exam room one day when a young Australian Jiu-Jitsu athlete came to us struggling to see clearly during her world championships as her glasses were broken and contact lenses were too time consuming and expensive as an option, she continued to compete by screwing up her eyes. (This we would not recommend.) We decided to gift her some disposable soft contact lenses that would correct her strong prescription which led to an emotional elation from the new sight and freedom given by contacts that contributed to her becoming world champion.

A great story and one we can all relate to which can be easily explained. The Australian optical market is dominated by 2 major companies, that have head offices overseas, that have been able to keep contact lenses prices artificially overpriced while siphoning huge profits from the consumer.

We started Get 2020 to offer our Australian customers another option.

By teaming up with all the major contact lens manufacturers, our smart tech whizzes have built bespoke technology that allows our customers to have their favourite contact lenses shipped directly to them from the official manufacturer via our Get 2020 website. It’s as simple as that. Our team of optometrists have decades of experience whom take ownership of both online and for those who prefer to speak to us from asking about their prescription to help processing orders.

We have built up years of trust with premium suppliers Alcon, Cooper Vision and Johnson & Johnson as well as having insight on Australian contact lens wearers buying habits. They all share our mission by helping us build our customer focused business.

Our overheads are significantly lower than any optical chain or high street store. We help pass on these savings to you, so we simply shrink the value chain and effort needed to have lenses delivered, when and where you want at low cost.

We believe at Get 2020 that the Australian optical system is outdated and over priced and that having great eyesight should be one of life’s essentials that can be low effort, give high value in quality of life and still leave you some money left over in your pocket.

Our team of optometrist are here to serve you.

Dr Stephen Tang (Optom)

Founder and CEO

Let our customers’ do the talking…

Outstanding service, state-of-the-art facility & technology, and the most friendly staff. Make sure you get your eyes checked by Dr Steve Tang!
Louise Casagrande
03:38 10 Aug 21
Outstanding service, state-of-the-art infrastructure and the most friendly staff!Make sure you get your eyes checked with Dr Steve Tang!
Louise Casagrande
10:04 09 Aug 21
I got the most detailed eye check with Dr Steve, kind staff willing to help and support the costumers. Thanks guys for looking after our eyes :)
mayra andreina uribe ardila
09:38 07 Apr 21
First time to an optometrist and I could not be happier with the service or attention to detail. Steve was brilliant, very personable and took the time to explain the finer details. Not only Steve but his partners and staff were so professional and friendly.Not often I review publicly, but this was an outstanding experience.
Cameron Young
04:07 24 Mar 21
ketab aus
00:19 19 Feb 21
Like coffee shops and so many other things, it’s not just about the product you are buying, but the people serving you in the process. If they do it well, they become family. So, this random Chinese man with a Scottish accent, and his lovely team have won our family (including our dog) over. They are keepers because of their character and the huge care factor when it comes to looking after our eyes. As reinforced through Covid, we need to support our local businesses. Give them a chance and you won’t be disappointed.
Karen Coons
08:58 22 Dec 20
Cool - Steve's back online. I missed you man. First class eye guy.
Mike Johnstone
07:16 21 Dec 20
Excellent customer service! Very good communication, a phone call , a text and emails followed up to ensure everything is OK as I am extremely near sighted. Highly recommend!
W P
02:22 15 Dec 20
Get2020 provides a seamless and reliable subscription service for my contact lenses. They make everything so easy, from ordering to enabling claims on private health insurance. Anyone with contact lenses is missing out if they don't sign up
Paul Almond
22:59 08 Dec 20
Great service, followed up personally when there were unexpected delayed, great products.
Jacob Smith
02:22 19 Nov 20
Amazing team at Get2020. Their customer service is always helpful and proactive in doing whatever they can to improve the customer experience. I will definitely continue to use them in the future.
Maddy Thomas
05:12 12 Nov 20
The best customer service I have received. Extremely easy to order contact lenses but what is even better is they are at the lowest price I’ve paid since wearing them. Super easy to claim with my private health also. Highly recommend.
Clare Fitzpatrick
04:25 08 Oct 20
Brilliant service, highly recommend. Lisa
Lisa Wells
02:00 31 Aug 20
Easy user-friendly site with great prices on contact lenses. Shipping was very quick and customer service was excellent when I had a question. Will definitely use from now to purchase my lenses.
Carolyn Deane
03:35 16 Aug 20
Super easy to order contact my monthly contact lenses which always arrives on time with very competitive prices. Would highly recommend!
LIAM KELLY
05:01 13 Aug 20
Accidentally ordered the wrong prescription for one of my eyes. After paying with PayPal I was pleasantly surprised to see an option to cancel the order (unlike many other online contact lens sites). After a quick phone call the next day to a guy named Steve (an optometrist it turns out) everything was sorted; and my correct prescription was being organised. Customer service at least for me was amazing; will definitely be ordering from these guys again.
Oliver Jessen
05:23 12 Aug 20
Due to IT issues from their supplier end, I didn't get a confirmation and shipment email so I followed up with Get 2020. I was pleasantly surprised when I got a personal call from Steve who assured that my purchase was sent out within 24 hours of order and was willing to personally drop off my contact lenses if there were any delays or issues. Received my order this afternoon in less than 2 business days, which is by far one of the most efficient online purchasing experience that I've had to date. Will definitely shop again.
Harley Minikus
04:36 03 Jun 20
Thank you Get2020 for making ordering contacts such an enjoyable experience! The website is clear and easy to navigate and the customer service has been fantastic. I’m so happy about the auto-refill option as I always forget to buy contacts until they are finished. I’m definitely using Get2020 for all my future purchases!
Jess Willson
03:15 01 Jun 20
Such fantastic service! I was getting really low on contacts and thought every day, ‘I must order those...’ and never got around to it. Then like magic 10 pairs appeared in my letterbox with a personal note saying that there was a delay with the regular delivery and these would keep me going! Then a few days later my regular box arrived - it really takes out the hassle of keeping track of when to order. Plus they are less expensive - I can’t recommend enough.
Kaitlin Rady
05:27 30 May 20
Top of the range lenses, affordable prices and exceptional customer service. I wouldn't get my lenses anywhere else!
Paul McCormack
05:52 04 Apr 20
Such a nice company to order contacts from!! And a great price too! Very responsive and helpful
Maya Walsh
21:32 16 Jan 20
Steve’s a 1st optometrist. Been all over the place, cheap glasses at spec savers to expensive frames in Potts Point. The difference is an optometrist who cares enough to fit to his clients particular requirements. It’s a brilliant service. I’m in LA now & continue to order from Steve & team.
Mike Johnstone
11:00 30 Dec 19
Superb customer service and great lenses. Platform for subscriptions is really easy to use and pricing excellent. I got great advice every step along the way by the team and felt very looked after. Highly recommend!
Emma Trask Ward
01:40 30 Dec 19
Easy to use website. My contact lenses arrived within 3 days of ordering. The contact lenses were well packed and protected in a box in a thick plastic bag. Great price and I can get a health fund rebate as well. The subscription service is really handy as I don't need to remember to reorder when I am running low. Glad to hear this is an Australian owned business rather than an overseas operator. Would recommend+
Jason Cheng
22:40 21 Dec 19
was recommended to buy my contact lenses with GET 2020 and have to say, they are the best opticians I have ever used.The Precision 1 daily disposable lenses have a high degree of comfort and are easy to apply/remove, but what sets these dailies apart is durability and stability in the eye under pressure.I am a professional sports coach and have long been looking for lenses which do not fold or fall out when subjected to heavy impact (ie boxing, wrestling, rugby, judo). I have NEVER had a problem with these lenses in that regard and having worn contacts for over 20 years would put them at the top of the pile of every product I have used.Overall, excellent customer service and care from the team at GET 2020, could not recommend more highly, good job guys. Try them out, you wont regret it!
Dave Brooksbank
22:17 16 Dec 19
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